Summary

I have done my MBA degree since 2000. I have more then 15 years of experience in various fields like administration' marketing' customer service' branch manager/Showroom Manager/ Food and Beverages

Projects

Comfort Group
Stone Age
TCS
National Management College NIPA
Junaid Jamsheed J.
Stylo Shoes
Police Headquarter
Pak ARMY
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Experience

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Marketing Department Head
Multitrix (Food And Beverage)
Mar 2008 - Apr 2019 | Lahore, Pakistan

Overseeing the housekeeping and maintenance of the building both inside and outside.
Purchasing and Maintain Supplies.
Equipment Management like (Generator, Photocopier, PABX, Fax, Air-conditioning unites etc.)
Supervising Plant and Manufacturing area.
Control transportation and maintenance of vehicles.
To maintain client satisfaction correspond with clients.
In short the Administrative Manager is key to the business efficient operation allowing other executive to from on
strategic priorities

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Manager Customer Services Showroom
(PANASONIC Electronics) (MANSHA BROTHERS)
Mar 2000 - Mar 2008 | Lahore, Pakistan

 Helping to build good customer relations.
 Arranging staff meetings with customers.
 Developing feedback / Handling complaints and queries from customers.
 Financial responsibilities.
 Arranging promotional events.
 Training staff to deliver high slandered of customer services.
 Ensure to availability of products in Showroom.

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Customer Services Executive
Pak COM Ltd. (INSTAPHONE Telecom)
Apr 1994 - Dec 1997 | Karachi, Pakistan

 Open Customers accounts processing order forms and requests.
 Answering customers questions regarding tariff and services.
 Maintains customers’ records by updating account information.
 Ensure customers satisfaction and Provide professional customers’ supports.
 Repairing and replacement of customer mobile phones.

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Marketing and Sales Executive
Asian Food Industries (FMCG Company)
Jan 1998 - Nov 2024 | Karachi, Pakistan

 Planning and monitoring sales and Distribution setup.
 Conducting sales promotions actives.
 Establishing new business and meeting sales targets.
 Demonstrating and presenting products.
 Reviewing sales performance.
 Record sales and send copies to the Head Office Lahore.
 Inform customers about discounts and special offers.
 Manage returns of merchandise.

Education

Lahore College Of Business Administration
Masters, , MBA Marketing‎
2000

Skills

Expert Buisness Stratgies
Expert Conservation Awareness
Expert Gynecology Consultancy
Expert Madical Writing
Expert positivity
Expert Record Keeping

Languages

Intermediate Punjabi
Intermediate English
Intermediate Urdu